Privacy Policy

Effective Date: 01-02-2026

Welcome to Lighthouse Reviews ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit LighthouseReviews.com or use our services.

Information We Collect

We may collect the following types of information:

Business name and contact information
Name, email address, phone number, and billing information
Customer contact information provided by our clients
Website usage information, including IP address, browser type, pages visited, and cookies
Communications you send to us

How We Use Information

We use information to:

Provide review request and reputation management services
Send SMS and email review requests on behalf of our clients
Improve our website and services
Respond to customer support requests
Process payments
Comply with legal obligations

Customer Contact Information

Our clients may provide customer contact information such as names, email addresses, and phone numbers for the purpose of sending review requests.

By providing this information, our clients represent and warrant that they have obtained all necessary permissions and consents required by applicable laws to allow Lighthouse Reviews to communicate with their customers.

Lighthouse Reviews acts solely as a service provider processing customer information on behalf of its clients.

SMS & Email Communications

We may send review request text messages and emails on behalf of our clients.

Recipients may opt out of future communications at any time by:

Replying STOP to SMS messages where applicable.
Clicking the unsubscribe link contained within email communications.
Contacting the business that originally sent the review request.

We honor opt-out requests promptly.

Cookies

Our website may use cookies and similar technologies to improve website performance, enhance user experience, and analyze website traffic.

You may disable cookies through your browser settings.

Information Sharing

We do not sell your personal information.

We may share information with trusted third-party providers that help us operate our business, including:

SMS providers
Email delivery providers
CRM providers
Automation platforms
Payment processors
Website hosting providers

These providers receive only the information necessary to perform their services.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.